Returns & Exchanges
At Rollersnakes, we want you to be fully satisfied with your gear, so we offer a hassle-free 30-day return policy for any unused items in their original packaging. Whether it's a sizing issue or a change of heart, our team is here to ensure your exchange or refund is processed quickly.
Check Eligibility
Ensure your items are in brand new, resaleable condition with all original tags and packaging intact within 30 days of purchase.
Pack Your Items
Securely package the goods, including a copy of your original invoice or a note with your order number and the reason for the return.
Ship to Rollersnakes
Send your package using a tracked postal service to our warehouse address provided on your delivery note to ensure safe arrival.
Processing & Refund
Once received and inspected by our team, we will process your refund or dispatch your exchange items within 3-5 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing